Account & Data Deletion Request

Aks Screen Recorder allows all users to request the permanent deletion of their account, personal workspace, and associated cloud data. You can delete your account directly inside the Aks mobile app under Settings > Account > Delete Account, or submit a manual deletion request on this page.

You can request account deletion using either of the following methods:

• In-App Deletion (Instant): Open the Aks Screen Recorder app on your phone, navigate to Settings, scroll to the Account section, and tap Delete Account. Confirming deletion immediately purges your account credentials, personal workspace, and cloud video recordings.
• Web Request via Email: Send an email to hello@cookoo.dev or hashirkhan8898@gmail.com from the email address associated with your Aks account with the subject line "Account Deletion Request".

When an account deletion request is processed, the following data is permanently removed from our servers:

• User Profile: Your display name, email address, password hash, and Firebase Authentication user account.
• Personal Workspace & Cloud Recordings: All video files, thumbnails, and recording metadata stored in your personal workspace.
• Private Viewing Activity: Your private Watch Later list, Recent watch history, and playback position checkpoints.
• Reactions & Comments: Your account reactions are cleared and comments created in shared workspaces are anonymized or removed.

In-app account deletion takes effect immediately. Account deletion requests submitted via email are verified and fulfilled within 48 to 72 hours. Minimal operational audit logs (such as request confirmation timestamps) may be retained for up to 30 days solely for security, fraud prevention, and regulatory compliance before being permanently purged.

If you have any questions regarding data removal or account deletion, please contact our support team at hello@cookoo.dev.